Blog

Buying Bot: A Guide to Automated Purchasing It will then find and recommend similar products from Sephora‘s catalog. As the technology improves, bots are getting much smarter about understanding context and intent. In 2016 eBay created ShopBot which they dubbed Read more…

Generative AI powered chatbots and virtual agents Google Cloud Blog Gemini is also our most flexible model yet — able to efficiently run on everything from data centers to mobile devices. Its state-of-the-art capabilities will significantly enhance the way developers Read more…

The Ultimate Guide to Chatbots: Design, Implementation, and Best Practices In lesson 4, you’ll explore the designer’s role in AI-driven solutions, how to address challenges, analyze concerns, and deliver ethical solutions for real-world design applications. In this course, you’ll explore Read more…

Introducing Textor, IC’s friendly chatbot! Salesforce is the CRM market leader and Salesforce Contact Genie enables multi-channel live chat supported by AI-driven assistants. Salesforce Contact Center enables workflow automation for many branches of the CRM and especially for the customer Read more…

Chatbot Names: How to Pick a Good Name for Your Bot Detailed customer personas that reflect the unique characteristics of your target audience help create highly effective chatbot names. To make things easier, we’ve collected 365+ unique chatbot names for Read more…